Contact information

If you have a question about your order, our products, or any of our policies, we are happy to help. You can reach Para Casa using any of the contact details below.

Postal address

Para Casa
Carrer de l'Hospital
73
08001 Barcelona
Ciutat Vella
Spain

Contact details

Email: contact@para-casa.com
Phone: +34936039809
Website: https://para-casa.com

Email is generally the quickest way to reach us, and we aim to respond to every enquiry as promptly as possible.

What you can contact us about

We welcome enquiries on a wide range of topics, including:

• Orders and delivery — questions about your order status, our United Kingdom shipping area, handling times (1–2 business days) or delivery times (2–4 business days).
• Returns and exchanges — help arranging a return, understanding how refunds are processed, or requesting an exchange as an alternative to a refund.
• Payments — queries about accepted payment methods, including Visa, Mastercard, American Express, Maestro, Google Pay and Apple Pay, or about charges shown at checkout.
• Product warranty — questions relating to our 2-year warranty.
• General enquiries — anything else about our products, services, or your experience with us.

For full details on any of these topics, please see the relevant policy pages on our website, or get in touch with us directly using the details above.